Fuel policy is an important part of a car rental agreement and can affect both the total rental cost and the return process. Full-to-full,...
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Fuel policy is an important part of a car rental agreement and can affect both the total rental cost and the return process. Full-to-full,...
Understanding car rental insurance and protection options helps you know what may be covered and what financial responsibility you may retain after...
The length of your car rental can directly affect your travel plans, budget and mobility needs. Short-term rental may suit holidays and business...
When renting a car for a family trip with children, safety, child seats, passenger space, luggage capacity and travel comfort are just as important...
An accident involving a rental car can be stressful, but following the correct steps is important for your safety and the subsequent rental and...
Here you can find answers to the questions you may have about the car rental process with Autofix Rental. We have brought together frequently asked questions about reservations, payments, vehicle pick-up and return, age and driving licence requirements, deposits, insurance, additional services and rental conditions.
When renting a car, you must present the required documents, such as a valid driving licence and an identity document or passport. The required documents may vary depending on the vehicle group and rental conditions.
Yes. Minimum age and driving licence holding period requirements may vary depending on the vehicle group you wish to rent. You can check the applicable driver requirements for your selected vehicle during the reservation process.
Through Autofix Rental, you can select your rental location, date and time, view available vehicles and easily complete your reservation.
Reservation changes and cancellations can be made according to the rental and cancellation conditions applicable to your reservation. Prices and vehicle availability may change when modifications are made.
When picking up the vehicle, it is recommended that you check the fuel level, mileage, existing damage and equipment available in the vehicle. You can take delivery of your vehicle after checking the information provided at pick-up.
One-way car rental services may be available at eligible locations. The option to return the vehicle to a different office may vary depending on the selected pick-up and drop-off locations.
Additional drivers who meet the required conditions can be added to the rental agreement. The additional driver must also meet the applicable age, driving licence and other rental requirements.
The rental period may be extended depending on vehicle availability and rental conditions. Requests to extend the rental period must be communicated to Autofix Rental before the current rental period expires.
The fuel policy may vary depending on the reservation and vehicle group. Information regarding the vehicle's fuel level at pick-up is specified in the rental agreement, and the vehicle return process is carried out according to the applicable conditions.
The renter is responsible for traffic fines, toll charges and related legal obligations incurred during the rental period. Procedures regarding such charges are carried out according to the conditions specified in the rental agreement.
In the event of an accident, damage or breakdown, after ensuring your safety, you should contact Autofix Rental and follow the instructions provided. Where necessary, you may be required to obtain documentation from the police or other relevant official authorities.
Yes. You can make a reservation at eligible airport locations served by Autofix Rental and begin your journey by picking up your vehicle there.
Yes. You can benefit from long-term car rental options for individual and corporate needs. Suitable rental options can be evaluated according to the rental period, vehicle group and other conditions.
Depending on the location and availability, a child seat and similar additional services can be added to your reservation. It is recommended that you specify the additional services you need during the reservation process.
Providing accurate and complete reservation information, having the required documents ready at pick-up and reviewing the rental conditions of your selected vehicle in advance can help you complete the process more quickly.
With Autofix Rental, you can easily and reliably plan your entire car rental process, from reservation to vehicle return.
