Customer Services

Autofix Rental Customer Service

Autofix Rental Customer Service is available to assist you at different stages of your car rental journey. From pre-booking questions to vehicle collection, your rental period and vehicle return, you can contact us for information and support.

Reservation Support

Contact our Customer Service team for assistance with vehicle selection, rental locations, collection and return dates or the reservation process.

Requests relating to existing reservations are assessed according to the applicable booking conditions and vehicle availability.

Vehicle Collection and Return Support

You can contact us for information about your vehicle collection or return location, time and applicable procedures.

Collection and return procedures at airport and city locations may vary depending on the relevant service point.

Support During Your Rental

During your rental period, our Customer Service team can provide information regarding vehicle use, rental conditions, additional services and your reservation.

Accidents, Breakdowns and Emergencies

If you experience an accident, breakdown or unexpected vehicle-related situation during your rental, contact Autofix Rental as soon as reasonably possible.

Follow the instructions provided to complete the necessary procedures. Where there is an immediate safety risk, contact the appropriate official emergency services first.

Feedback, Suggestions and Requests

You can send us your feedback, suggestions, requests or complaints regarding our services. Customer enquiries are reviewed by the relevant teams and answered as soon as reasonably possible.

Autofix Rental Is Here to Help

We aim to make it easier for you to access the information and assistance you need throughout your rental journey.

Contact Autofix Rental Customer Service for support with reservations, rentals, vehicle collection, returns and other service-related requests.