Personal Data Protection Law

Personal Data Protection

Autofix Rental attaches importance to the privacy and security of personal data belonging to customers, visitors, members, business partners and users of our services.

Personal data is processed and protected in accordance with Türkiye's Personal Data Protection Law No. 6698 (KVKK) and other applicable legislation.

1. Personal Data That May Be Processed

Depending on the services provided, personal data may include identity and contact information, driving licence information, reservation and rental details, payment and transaction information, invoicing data, customer service communications, requests and complaints, digital platform usage information and transaction security data.

2. Purposes of Processing

Personal data may be processed to provide car rental services, manage reservations, complete vehicle collection and return procedures, process payments and invoices, provide customer support, manage requests and complaints, improve services, maintain security and fulfil legal obligations.

Where legally permitted, data may also be processed for communication and marketing activities.

3. Collection of Personal Data

Personal data may be collected through our website, mobile applications, reservation systems, customer service channels, rental locations, forms, agreements and other physical or electronic channels used to provide our services.

4. Legal Grounds

Personal data is processed on the legal grounds provided under applicable legislation. Depending on the circumstances, these may include performance of a contract, compliance with legal obligations, establishment or protection of legal rights, legitimate interests and consent where required.

5. Transfer of Personal Data

Where necessary and legally permitted, personal data may be shared with authorized public authorities, business partners, suppliers, service providers, payment providers, IT infrastructure providers and professional advisers.

6. Data Security

Appropriate technical and organizational measures are used to help protect personal data against unauthorized processing, access, loss or disclosure.

7. Data Retention

Personal data is retained for periods necessary for the purposes for which it was processed and in accordance with applicable statutory retention requirements.

When the relevant purpose and legal retention obligations end, data may be deleted, destroyed or anonymized in accordance with applicable legislation.

8. Your Rights

Depending on applicable law and circumstances, you may have rights to request information about the processing of your personal data, access relevant information, request correction or deletion and exercise other rights provided by data protection legislation.

9. Data Protection Requests

Requests concerning your personal data may be submitted through the applicable communication channels provided by Autofix Rental and in accordance with legally recognized application procedures.

10. Updates

This notice may be updated to reflect changes in legislation, our services or personal data processing activities.