Privacy Policy

At Autofix Rental, we value the privacy of our customers and website visitors. This Privacy Policy provides general information about how personal data may be processed and protected when you visit our website, make a reservation, create an account or use our car rental services.

1. Personal Data We May Process

Depending on the service and transaction, we may process information such as your name, contact details, identification and driving licence information, reservation and rental details, payment and billing information, customer transaction information and transaction security data.

We aim to process only the information necessary for the relevant services and transactions.

2. Purposes of Processing Personal Data

Personal data may be processed to create and manage reservations, provide vehicle rental services, communicate with customers, process payments and invoices, respond to customer requests, improve service quality, maintain system and transaction security and comply with legal obligations.

3. Collection of Personal Data

Personal data may be collected through our website, reservation forms, membership processes, rental procedures, customer services, electronic communication channels and other appropriate methods used in providing our services.

4. Sharing Personal Data

Where necessary for providing services or fulfilling legal obligations, personal data may be shared with authorized public authorities, payment service providers, IT and infrastructure providers, business partners and other service providers in accordance with applicable legislation.

5. Data Security

Autofix Rental considers appropriate technical and organizational measures important for protecting personal data against unauthorized access, loss, alteration, misuse or unlawful processing.

6. Payment Information

When payment services are used during reservation or rental transactions, payments may be processed through secure systems operated by the relevant bank or payment service provider. The processing of payment information may vary depending on the payment infrastructure used.

7. Marketing and Electronic Communications

Commercial electronic communications concerning campaigns, offers and promotions are sent in accordance with applicable legislation and, where required, the user's relevant preferences or consent.

Users may change applicable communication preferences through the available channels.

8. Third-Party Services

Our website may include third-party services such as payment systems, maps, analytics and social media integrations. These providers may process information transferred to them or collected through their services in accordance with their own privacy policies and applicable legislation.

9. Your Data Protection Rights

Depending on applicable data protection legislation, users may have rights to request information about their personal data, request corrections and exercise other rights provided by law.

The scope of these rights and the procedure for exercising them may vary according to applicable legislation.

10. Data Retention

Personal data may be retained for as long as necessary for the purposes for which it is processed and for any legally required retention periods. After the applicable period expires, data may be deleted, destroyed or anonymized in accordance with applicable legislation.

11. Changes to This Privacy Policy

Autofix Rental may update this Privacy Policy to reflect changes in services, technology or applicable legislation. The current version will be published on our website.